If Something Goes Wrong
If your order arrives damaged, misprinted, or defective, please contact us within 30 days of receiving it.
Once the issue is confirmed, we will gladly offer a replacement or a refund.
To help us resolve your case as quickly as possible, please provide:
- Your order number
- Clear photos of the product, the packaging box, and the shipping box
- A clear close-up photo of the defective area, with the issue marked or indicated
- A short note describing the problem
- These details allow us to verify the issue and "make it right" promptly.
